Core Responsibilities

Skills

• Strong written and spoken communication skills
• Good working knowledge of MS Office Suite

Ability to

• Multi-task in a fast-paced environment
• Operate in the system with the speed and accuracy necessary to meet Amazon standards
• Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders

Demonstrate

• Passion for Business Development
• Strong interpersonal skills
• Excellent listening skills
• Excellent data accuracy skills, eye for detail, and commitment to meeting deadlines

Critical Qualities / Characteristics

• Pace of implementation and consistency in performance
• Willingness to take initiative and additional responsibilities
• Willingness to travel
• Commitment and completion factor
• Peer respect – establish and maintain cooperative working relationships
• Creative and analytical problem solvers with a passion for operational excellence.
• Identify areas of possible process improvements

Operations

• Meet and interact with local vendors on a Day-to-Day basis in the initial process setup.
• Flag possible escalation, dive deep to recommend and implement corrective actions
• Flag any updates received from stakeholders on the process to the Team Lead/Manager
• Be part of client calls to raise challenges, lead, and document conference discussions
• Audit tasks assigned to junior associates and report quality metrics.
• Train new staff and give feedback to the training team.